Practice Update COVID-19

In line with government's guidelines to take reasonable and sensible actions to restrict COVID infections, Broadland Hearing Care, like other Front-line Medical Facilities, have decided that face masks and use of hand sanitizer will remain in place for the foreseeable future.

In addition, for the safety of all Clients and Staff, we will continue to operate a strict, locked door, appointment only system to enable us to sanitise the practice between each client thus reducing the risk of likely infection spread.

We thank you for your co-operation in staying safe when attending our appointments.

COVID-19 Practice Update - Reopening on Monday 1st June 2020

We are very pleased to announce that as of Monday 1st June 2020 we will be open again for ear wax removal, hearing tests and for existing Clients who have issues with their hearing.

We are not currently allowed to carry out routine appointments for existing Clients and will be contacting you to rearrange your appointment.

Please note that in order to keep you and ourselves as safe as possible we will be operating a locked door, appointment only service.

You will need to either telephone the Practice on 01692 661080 or email on enquiries@broadlandhearingcare.co.uk or submit an enquiry via the 'Contact Us' button on our website to book an appointment.

All payments by card only please.

By accepting your appointment, you have agreed to the best of your knowledge

You or anyone in your household does not have COVID-19.

You do not have a new, continuous cough.

You do not have a high temperature (37.8C or over)

You do not have a loss or change to your sense of smell or taste

No one in your household has a new continuous cough, a high temperature or a loss or a change to their sense of smell or taste.

You are not deemed a high risk patient by your GP or the government.

Should the situation change between now and your appointment, please call us to re- arrange, thank you.

Your Responsibilities –

  1. Arrive at the allotted and agreed appointment time. Please do not arrive any earlier or later than your appointment time as we are operating a locked door policy and will not have the facility for you to wait inside the clinic.

  2. On entering the premises, you will be required use hand sanitizer which will be provided to you. You will also be required to wear a surgical mask which again will be provided to you.

  3. If when within the clinic you need to cough or sneeze please warn the audiologist by raising your hand, or put your mouth into your sleeve or a tissue if a warning is not possible.

  4. Follow the instructions of the audiologist and please indicate if you do not understand anything.

  5. On leaving please remove your face mask and place in the relevant waste disposal and sanitize your hands again before exiting.

If you have any further questions, please do not hesitate to call us on 01692 661080

Coronavirus (Covid-19) Practice Update

We have decided that, due to the current circumstances, for the health and safety of both our Clients and Staff to close the Practice until the end of June 2020. We will review the decision at that stage.

Any Clients who have urgent needs please either use the 'Contact Us' tab on the website, or email us on enquiries@broadlandhearingcare.co.uk, or leave a message on 01692 661080. We will regularly check our answer phone and call you back.

Thank you for your understanding in these difficult times.